Please read the following important information.
SABB recognizes that it is important for you to know how we deal with your personal and financial information. SABB appreciates that you may be concerned about your privacy and about the confidentiality and security information we may gain about you on-line. SABB is committed to keeping that information secure.
We may change the content or services bound on our Web Site at any time without notice. Consequently, our Privacy Statement may change from time to time. Your continued access to, or use of, the Web Site means that you agree to and accept the changes we make. Please periodically review the Privacy Statement for changes.
There may also be specific and additional privacy provisions, which apply to certain sections of our Web Site, services provided to you, which will operate in addition to the provisions of this Privacy Statement. In the event of any inconsistency between the provision of this Privacy Statement and those other specific and additional provisions, the specific and additional provision will prevail.
We safeguard information we receive online from visitors who interact with our website. We maintain physical, electronic and procedural safeguards to guard your information. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.
Once SABB receives your information, SABB will take all reasonable steps to protect the information it holds in its own system.
We will not collect any information about you except where you knowingly provide it to us through our Web Site. The information we collect about you will depend on how you use the facilities offered by the Web Site.
The information about you / our customers is not sold or shared with unaffiliated third party for their independent marketing purposes.
We will not reveal information about you / our customers to any external organization unless we have your authority or by law or the order of competent authority.
We will always be committed to protect you / our customers’ privacy.
SABB Terms and Conditions
By accessing this web site, you agree to be bound by these terms and conditions. If you do not agree, please do not access this site. The contents of this site should not be regarded as complete or up-to-date.
The information contained on the Site is for information purposes only. sabb.com does not hold itself out as providing legal, financial or other advice via the Site.
All products and services provided are subject to the terms and conditions and disclaimers of the applicable agreement governing their supply and use ("Product terms and conditions"). Where Product terms and conditions conflict with these Terms and Conditions, the Product terms and conditions shall prevail.
THE SAUDI BRITISH BANK “hereinafter may be referred to as SABB” does not offer financial services or products through its use and operation of the www.sabb.com portal, or gateway. Products or services on this Site do not constitute an offer or recommendation of any products or services provided by THE SAUDI BRITISH BANK. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside Saudi Arabia where SABB is not licensed or authorised to preform such activities.
All the products and services that you may be able to view via this Site are available only with in Saudi Arabia It is the responsibility of any persons accessing this Site and any information available through this Site to inform himself or herself of and to observe fully the applicable laws and regulations of Saudi Arabia.
Products discussed on this Site may not have been registered or authorized by any central bank, governmental or regulatory authority in the country of your residence. Accordingly, you may not have the benefit of protection from the securities laws, banking laws and other relevant laws and regulations of your country of residence with respect to products or services referred to on or through this Site.
No representation is given that any securities, products, or services discussed in or accessible through this Site are suitable for you or any particular person. You acknowledge that your use of this Site and any requests for information you have made as a result of visiting this Site have not been solicited by THE SAUDI BRITISH BANK or any of its affiliates and that the provision of any information through this Site shall not constitute or be considered investment or financial advice."
The information, material and content provided in the pages of the Site may be changed at any time without notice. Changes may be made to these Terms and Conditions by us at any time without notice to you by updating the posting of the Terms and Conditions.
We are committed to protecting your privacy. All information gathered from you in connection with your use of the Site will be maintained in accordance with the applicable privacy policies disclosed for the Site.
Information or opinions provided by us or through a third party on the Site should not be used for investment advice and do not constitute an offer to sell or solicitation of an offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments or investments. When making a decision about your investments, you should seek the advice of a professional financial adviser.
THE CONTENTS OF THE SITE DISTRIBUTED TO YOU WITHOUT ANY WARRANTY OF ANY KIND. WE AND THE THIRD PARTY CONTENT PROVIDERS DISCLAIM ANY AND ALL WARRANTIES INFORMATION ON THE SITE IS PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS AND TO THE FULLEST EXTENT PERMITTED BY LAW WE DO NOT GIVE OR MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS OR IMPLIED IN RESPECT OF SUCH INFORMATION WHETHER IN RESPECT OF THE SITE OR ANY OTHER SITE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
WE DO NOT WARRANT THE ACCURACY, ADEQUACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION, MATERIAL, PRODUCTS AND SERVICES OR THE ERROR-FREE USE OF THE SITE.
WE DO NOT REPRESENT OR WARRANT THAT THE SITE WILL BE AVAILABLE OR THAT IT WILL MEET YOUR REQUIREMENTS, THAT ACCESS WILL BE UNINTERRUPTED, THAT THERE WILL BE NO DELAYS, FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, THAT NO VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES WILL BE TRANSMITTED OR THAT NO DAMAGE WILL OCCUR TO YOUR COMPUTER SYSTEM. YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACK UP OF DATA AND/OR EQUIPMENT AND FOR UNDERTAKING REASONABLE AND APPROPRIATE PRECAUTIONS TO SCAN FOR COMPUTER VIRUSES OR OTHER DESTRUCTIVE PROPERTIES.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, FUNCTIONALITY OR PERFORMANCE OF ANY THIRD PARTY SOFTWARE THAT MAY BE USED IN CONNECTION WITH THE SITE.
LIMITATION OF LIABILITY
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES, LOSSES OR LIABILITIES INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL DAMAGES, LOSSES OR LIABILITIES, IN CONNECTION WITH YOUR USE OF THE SITE OR YOUR RELIANCE ON OR USE OR INABILITY TO USE THE INFORMATION, MATERIALS, PRODUCTS AND SERVICES ON THE SITE, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF YOU ADVISE US OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
Our use of WebTrends Cookies:
LINKS TO THIRD PARTY SITES OR CONTENT
We are not responsible for the accuracy, timeliness or the continued availability or the existence of content, hyper links, or third party websites or pages linked to the Site or any Local Site. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
The Site may offer access to news services, market analysis, financial planning tools or other information provided by third parties on the Site. No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on the Site. We do not control, cannot guarantee, and are not responsible for the accuracy, timeliness or even the continued availability or existence of such content.
Do not use ordinary e-mail to communicate personal or confidential information to us. Use the secure server available. Ordinary e-mail messages sent over the Internet may be intercepted, lost or altered. We are not responsible for them and will not be liable to you or anyone else for any damages in connection with any messages sent by you to us using ordinary e-mail.
TRADE MARKS AND COPYRIGHT
This site includes material, trademarks, logos, slogans and products. We do not grant you any license to use them whether they belong to SABB or any third party intellectual property rights. SABB and its logo is registered in the Kingdom of Saudi Arabia. You are prohibited to copy or use SABB logo or any service products or any third party products without the prior written permission of the legal owner.
Please read the following important statements and terms and conditions before registering into SABBNET service.
1. Policy Statement
This statement applies to this Website which is operated by The Saudi British Bank ("SABB") on the internet.
By accessing this website you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions please do not access this site. The pages in this site provide general information about the products and services. The contents of this site are for information only. They should not be regarded as complete or up-to-date.
Any application for Islamic banking products and facilities will be subject to normal approval procedures. Fees and applicable charges may be payable in relation to Islamic banking products and facilities. Full details of fees, terms and conditions and product information in relation to Islamic banking products and facilities are available from any branch of SABB.
Certain services referred to in this website are intended for residents of Saudi Arabia and are not available to overseas residents as they may not comply with foreign laws.
SABB does not provide advice or make recommendations. Investments in shares or in other products involve risk and it is your responsibility to make any decision regarding investments.
This information is not intended to provide professional advice and should not be relied upon in that regard. Persons accessing these pages are advised to obtain appropriate professional advice where necessary.
2. No Warranty: SABB does not warrant the accuracy or completeness of this information and materials contained in this site and expressly disclaim liability for errors or omissions in the information and materials and no warranty of any kind can be applied in conjunction with the information and materials.
3. Limitation of Liability: In no event will SABB be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if SABB, or representative thereof, are advised of the possibility of such damages, losses or expenses. Hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by SABB.
4. Privacy and Security Statement: SABB recognises that it is important for you to know how we deal with your personal and financial information. SABB appreciates that you may be concerned about your privacy and about the confidentiality and security information we may gain about you on-line. SABB is committed to keeping that information secure.
Without prejudice to clause 8.10, we may change the content or services bound on our Website at any time without notice. Consequently, our Privacy & Security Statement may change from time to time. Your continued access to, or use of, the Website means that you agree to and accept the changes we make. Please periodically review the Privacy & Security Statement for changes.
There may also be specific and additional privacy provisions which apply to certain sections of our Website accounts you hold with us or services provided to you, which will operate in addition to the provisions of this Privacy & Security Statement. In the event of any inconsistency between the provision of this Privacy & Security Statement and those other specific and additional provisions, the specific and additional provision will prevail.
You agree that the services will not be used to process or facilitate any activity through our channels that will involve or support any activity through our channels that will involve or support any act of Terrorism / Money laundering and meant for a sanctioned entity / country / person in any manner
5. Collection of Personal Information: We will not collect any information about you except where you knowingly provide it to us through our Website. The information we collect about you will depend on how you use the facilities offered by the Web Site.
6. Use and Disclosure of Information: We will not use or disclose information collected about you or otherwise that for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law, or a purpose otherwise authorised by you. You authorise us to provide the services which you have sought from SABB.
7. Security: We maintain strict security standards and procedures with a view to preventing unauthorised access to your data. We use leading technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data.
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. If your browser is appropriately configured it should tell you whether the information you are sending will be secure (generally by displaying an icon such as a padlock). The combination of a secure browser at your end and our security measures provided you with the best security currently available.
Once SABB receives your information, SABB will take all reasonable steps to protect the information it holds in its own system. If we no longer need your information, we will destroy or de-identify it.
8. Internet Banking Services Terms and Conditions:
8.1. About terms and conditions of internet use:
8.1.1 Definitions of references used in this contract:
8.2. Your Security Duties:
8.2.1 You agree to comply with the Terms and any security procedures mentioned in them.
8.2.2 You must keep your Electronic Banking Number and Security Number secure and secret at all times and takes steps to prevent unauthorised use of it. For example:
22.214.171.124 Never write or otherwise record the Electronic Banking Number or Security Number in a way that can be understood by someone else.
126.96.36.199 Never tell the Electronic Banking Number or Security Number to someone else including our staff.
188.8.131.52 Avoid Security Numbers which may be easy to guess such as birthdays, phone numbers, dates of birth etc.
8.2.3 You must tell us immediately of any unauthorised access to the Internet Banking Service or any unauthorised instruction that you know of or suspect or if you suspect someone else knows your Security Number. You must also change your Security Number immediately.
8.2.4 You agree to check carefully your records of transactions and statement of accounts and inform us immediately of any discrepancy.
8.3. Processing Your Instructions:
8.3.1 You request and authorise us to rely and act upon all apparently valid Instructions as instructions properly authorised by you, even if they may conflict with any other mandate given at any time concerning your accounts or affairs and to debit your accounts with any amounts we have paid or incurred in accordance with any Instructions.
8.3.2 An Instruction will only be accepted by us if it has been effected through the Internet Banking Service using an appropriate Security Number but we will not further check that such instructions are issued by you.
8.3.3 You agree that we can act on any Instructions given to us including deducting money from your account even if these Instructions were not authorised by you. However, your liability for transactions or Instructions which have not been authorised by you will be limited in the way set out in Clause 4 below.
8.3.4 We may refuse to act on an Instruction, for example if a transaction exceeds a particular value or other limit or if we know of or suspect a breach of security. Please refer to the 'help' pages within the Internet Banking Service for details of limits imposed upon transactions carried out through the Internet Banking Service. We will notify you of any changes made to these limits from time to time.
8.3.5 We are not liable for any failure by any third party with which you have accounts or any third party to execute or for any delay or other shortcoming of any such party when executing our instructions to them howsoever caused.
8.3.6 Bank may suspend any services provided to you in the event of any suspicious breach of security or in the case of extended periods of inactivity.
8.3.7 We will use reasonable efforts to inform you through the Internet Banking Service, and/or our website, if any Service under the Internet Banking Service is not available without undue delay. In the event that we have levied any charge to you which is specifically expressed to be for a particular Service which is not available (which for the avoidance of doubt shall not mean any periodic fee, if any, charged for the Internet Banking Service) then we will reimburse you this sum. Other than reimbursing any fee as set out above we will have no further liability to you.
8.3.8 We will make reasonable efforts to modify, not process or delay processing any Instruction where you request us to do so but we shall not be liable for any failure to comply with such request.
8.3.9 You must make sure that any Instruction is accurate and complete and we are not liable if this is not the case.
8.3.10 An instruction being carried out is not always simultaneous with an Instruction being given. Some matters may take time to process. In particular there are certain periods of time where the Internet Banking Service may be suspended for maintenance or other reasons. You can find further details of these on the help pages within the Internet Banking Service.
8.4. Your Liability ForUnauthorised Instructions:
8.4.1 You are responsible for amounts debited to your account for use of SABBNET upon your or your agent's signature against receipt of PIN and Electronic Banking Number. You are also responsible for the consequences of gross negligence which shall be deemed to include your failure to observe any of your security duties referred to in Clause 8.2).
8.4.2 Once you have notified us of any unauthorised access to the Internet Banking Service or unauthorised Instruction or that you suspect that someone else knows your Security Number, you will not be responsible for any unauthorised Instructions carried out after we have had reasonable and sufficient time to suspend the Internet Banking Service in respect of your account(s).
8.5. Our Liability To You:
8.5.1 You agree that unless we have specifically agreed with you otherwise, we shall have no liability whatsoever for any equipment, software or associated user documentation which any party other than us produces at any time for use in connection with the Internet Banking Service.
8.5.2 We shall not be liable to you for any loss you suffer due to any event or circumstances beyond our reasonable control which leads to the Internet Banking Service being wholly or partly unavailable such as but not limited to technical breakdown, strikes or other industrial action (whether or not involving our employees) or communications or power failure.
8.5.3 If you experience technical problems while using Internet Banking, please contact the SABBDirect to process your transaction.
8.5.4 Your transaction will be processed in the next working day subject to the availability of funds in your account. Please contact call centre 800-124-8888 if you experience delays in processing your request.
8.6. Account Types:
8.6.1 Not all accounts may be accessed under this Service. For details of accounts on which this Service is currently available please refer to the 'help' pages within the Internet Banking Service.
8.6.2 If you wish to add any other accounts which belong to you, we shall provide this service at your request.
8.7. Internet Banking Records and Transaction Terms:
8.7.1 Our records, unless shown to be wrong, will be evidence of your dealings with us in connection with the Internet Banking Service.
8.7.2 You agree not to object to the admission of our records as evidence in any legal proceedings because such records are not originals, are not in writing or are documents produced by a computer.
8.7.3 Where you give us an Instruction or request a transaction through the Internet Banking Service the Terms will apply in addition to the existing terms and conditions in respect of your dealings with us either in respect of particular accounts or products or generally even if you have not signed such terms and conditions. In event of any inconsistency the Terms will apply.
8.8. Software License and Encryption:
8.8.1 You will not be able to use the Internet Banking Service unless the software you are using has a minimum level of encryption. Further details of this can be found on the 'help' pages of the Internet Banking Service.
8.8.2 You agree to be bound by the terms of the license or similar agreement governing the use of any software used to enable you to use the Internet Banking Service. If you do not agree to such terms or agreement you should not use the Internet Banking Service.
8.8.3 You should be aware of any export restrictions contained in any software used to enable you to use the Internet Banking Service and should keep up to date with such restrictions and the other terms of the software license or other agreement by regularly checking the relevant software publisher's website.
8.9. Information about You: Where we need to pass information to other banks and financial institutions in order to execute your instructions or where we reasonably think it is necessary or desirable for the provision of the Internet Banking Service, you authorise us to transmit and store information about you and your accounts and to provide second parties with such information. In any event we , or any other second party to whom we have transmitted information about you or your account, will be permitted to disclosure such information if they are legally compelled to do so (whether by the laws of The Kingdom of Saudi Arabia or the law of any jurisdiction to which such information is transmitted).
8.10. Fees, Supplementary Terms, Changes To And Termination Of The Contract:
8.10.1 You agree to pay our scale of charges (if any) for providing the Internet Banking Service as we advise you from time to time. We may vary our charges and the frequency and dates of payment on giving you no less than 30 days notice.
8.10.2 You authorise us to debit any of your accounts with any charges for providing the Internet Banking Service.
8.10.3 When we introduce new Services under the Internet Banking Service we may provide them on supplementary terms which will be notified to you from time to time in accordance with these Terms.
8.10.4 We may modify the Terms on not less than 30 days notice to you or such shorter period (other than in the case of any variations to our charges) as is necessary for the effective operation of the Internet Banking Service.
8.10.5 The Terms may be terminated by either party giving not less than 21 days written notice to the other.
8.11. Agency, Notices And Law:
8.11.1 We may at time appoint one or more agents to provide all or any part of the Internet Banking Service and references to "we", "us" or "our" will include references to such agents.
8.11.2 All notices and advises to be given by us to you under the Terms (including any amendments to the Terms) may be given in writing or electronically over the Internet Banking Service. All such notices and advises will be deemed to have been received by you:
In the case of posting, by registered mail to the last address provided by you.
In the case of notification via the Internet Banking Service.
8.11.3 The contract is governed by and is to be interpreted in accordance with the laws of the Kingdom of Saudi Arabia. You and we agree that The SAMA Committee for Settlement of Banking Disputes is the competent authority to handle all disputes and matters arising in respect of this contract in line with Sharia rules.
8.11.4 The Bank is required to act in accordance with the laws and regulations operating in Saudi Arabia which relate to the prevention of money laundering, terrorist financing and the provision of financial and other services to any persons or entities which may be subject to sanctions.
8.11.5 The Bank reserves the right to take any action as deemed appropriate in respect of the relationship or associated financial transactions conducted, in the light of UN/EU/OFAC or local sanctions imposed.
9. E-STATEMENTS AND E-ADVICES
9.1. If you activate the "e-statement" facility through the Service or you register for Internet Banking Services, your Account& Credit Card statements will henceforth be sent to you electronically. On the statement due date, you will receive an electronic advice (e-advice) on SABBNET informing you that your e-statement is available. If you do not have the software already, you will need to download the Acrobat Reader (version 4.0 or above) software on your computer in order to view, save or print your e-statements. In the event that you do not have this software already installed on your computer, you may download the software free from www.adobe.com. If you prefer to revert to the method of the Bank mailing to you paper statements, you may deselect the e-statement option at any time for Account Statements or Contact 800 124 8888 for Credit Card Statement. Paper statements, for joint accounts, will be sent to you if any party to a joint account has not registered to use the Service or if any party to a joint account deselects the e-statement option
9.2. If you activate the "e-advice" facility through the Service, you will receive your transaction advices electronically through the Service, and paper advices will cease to be sent to you.
9.3. The e-statement and e-advice facilities are not available through Mobile Banking.
10. Trade marks and copyright
Copyright in the pages screens, information and material in their arrangement included in this Site is owned by or licensed to SABB unless otherwise noted. You may imprint, copy, download or temporarily store extracts from our Site for your personal information or when you use our products and services. You must not alter anything. Any other use is prohibited unless you first get our written permission. In particular no one may use a part of our Site on any other website, or link any other website to our Site, without our prior written permission.
Terms and Conditions for the use of Business Internet Banking and
Business Telephone Banking
The Customer shall be bound by the General Terms and Conditions for the Operation of Accounts and Electronic Banking Services governing the types of accounts in connection with the Service and in case of conflict between the said General Terms and Conditions and these Terms and Conditions, the latter shall prevail.
In these Terms and Conditions, unless the context otherwise requires:
"Company" means properly constituted limited liability company / general partnership / joint stock company or any other company duly formed and constituted under the laws of the Kingdom of Saudi Arabia.
"Establishment” means an establishment duly constituted under the laws of the Kingdom of Saudi Arabia.
"Customer" means the authorised person(s) of the company or the owner of the establishment.
"Account" means the Business Account established by the Establishment / Company.
"SABB Business Internet Banking" means the Internet Banking Service offered by the Bank to the establishment / company. This service is available to all business
"SABB Business Direct" means the telephone banking service offered by the Bank to the Establishment / Company. This service is available to all business accountholders.
"Authorised delegate SABB BIB and Business Direct Service User" means the owner of the Establishment / or the person authorised by the Company to operate the Account by internet and telephone.
"Personal Identification Number" means the code number for the time being, established for the Authorised SABB BIB and Business Direct Service User for the purpose of identification of the Authorised SABB BIB and Business Direct Service User in giving instructions to the Bank by internet and telephone.
"Credit Account" means any account maintained with the Bank for the time being, designated for the purpose of making withdrawal of funds in relation to the Business Internet and Telephone Banking Service.
"Full Access" means that the user has the ability to complete all transactions and inquiry services through the use of SABB BIB and Business Direct Services.
"Inquiry Access" means that the user has the ability to complete only inquiry functions on SABB BIB Business Direct.
“Authorised Internet Banking User(s)” means the individuals who are
authorized from time to time by the Customer to use the Services to issue Instructions, including both Primary and Secondary Users.
“Delegate” means any of the Primary User(s) or Secondary Users who are
authorized from time to time by the Customer to use the Services to
The “Security Code” means the one-time password generated by the
The “Security Device” means an electronic device used to generate the
3. Service Scope
The Bank will from time to time specify the scope and features of the SABB BIB and Business Direct Services and may modify, expand or reduce the same at any time and from time to time with or without notice. Where such notice shall, in the sole discretion of the Bank, be given, such notice may be made in such manner and by such means of communication as the Bank shall deem fit, including without limitation, the use of direct mailing materials, advertisement or branch display.
4 . Authorisation:
For companies: partners resolution or board resolution or board of managers resolution as per as the company’s articles of association delegating the authorised signatories to use business internet banking and business telephone banking services specifying the type of service that a delegate can perform on behalf of the company.
The Authorised Signatories can nominate Primary Users, who can then
create Secondary Users.
5 . Limitation of Liability and Indemnity:
The Bank is authorised to act on the instruction of the Establishment / Company given by the Authorised SABB BIB and Business Direct Service User by internet and telephone ("internet and telephone instruction") and the Customer agrees that:
(b) the Authorised SABB BIB and Business Direct Service User shall undertake to keep the PIN strictly confidential at all times and the Establishment/Company and / or Authorised SABB BIB and Business Direct Service User shall report to the Bank immediately upon loss of the PIN and becoming aware that the PIN has fallen into the hands of any unauthorised party;
(c) the Customer shall ensure that there are sufficient funds or pre-arranged credit facilities in the Establishment / Company account(s) for the purpose of the internet and telephone or other instructions, and the Bank shall not be liable for any consequence arising out of the Bank’s failure to carry out such instructions due to inadequacy of fund and / or credit facilities proved always that if the Bank at its sole discretion shall decide to carry out the instructions not withstanding such inadequacy, the Bank may do so without seeking prior approval from or notice to the Establishment / Company. The Establishment / Company shall be responsible for the resulting overdraft, advance or credit thereby created;
(d) any exchange rate or interest rate quoted by the Bank in response to internet and telephone instruction is for reference only and shall not be binding on the Bank unless confirmed by the Bank for the purpose of transaction. Such confirmed exchange rate or interest rate, if accepted by the Authorised SABB BIB and Business Direct Service User through the SABB BIB and Business Direct Service, shall be absolutely binding on the Establishment / Company notwithstanding that a different exchange rate or interest rate might have been quoted by the Bank at the relevant time through other means of communication;
(e) the Bank shall not be liable to the Establishment / Company for any failure to carry out any internet and telephone instruction which is attributable, wholly or in part, to any cause beyond the Bank’s control including any equipment malfunction or failure and under no circumstances shall the Bank be responsible to the Establishment / Company for any indirect or consequential losses arising out or in connection with the carrying out or otherwise of the Authorised SABB BIB and Business Direct Service User’s telephone instructions;
(f) the Establishment / Company shall keep the Bank indemnified at all times against all actions, proceedings, claims, losses, damages, costs, and expenses which may be brought against the Bank, or suffered or incurred by the Bank and which shall have arisen either directly or indirectly out of, or in connection with the Bank accepting telephone instructions and acting or failing to act thereon unless due to the willful default of the Bank. Such indemnity shall continue notwithstanding the termination of the account relationship;
(g) the Authorised SABB BIB and Business Direct Service User’s right to give internet and telephone instructions pursuant to the Terms and Conditions herein shall at all times be subject to the discretion of the Bank and that the Bank may at any time revoke such right with prior notice;
(h) all Authorised SABB BIB and Business Direct Service Users shall be entitled to use the SABB BIB and Business Direct Service singly irrespective of their signing authority under the mandates for either or all of the Account, the Debit Account(s) and Credit Account(s);
(i) the Establishment / Company shall notify the holder of the Credit Account(s) or such other account(s) not designated as Credit Account(s) but to which the Customer has transferred money using the SABB BIB and Business Direct Service. The Bank shall not be responsible to the Customer or any other person for giving any such notice;
(j) if there is more than one Customer, then under the provisions herein:
(i) the liabilities and obligation of each of them shall be several,
(ii) references to the Customer shall be construed, as the context requires, to any or each of them,
(iii) each of them shall be bound even though any other Customer or any person intended to be bound hereby is not, and
(iv) the Bank shall be entitled to deal separately with a Customer on any matter, including the discharge of any liability to any extent, without affecting the liability of any other Customer, and
(k) the Customer understands and acknowledges that telephone instructions may not necessarily be processed by the Bank immediately, or on the same day of the giving of such telephone instructions due to system constraint or the banking procedures of the Bank. The Customer agrees that the Bank shall not be held responsible to the Customer or any other person for affecting such inernet and telephone instructions at a later time and the Bank’s decision as to when to effect the said internet and telephone instructions shall be final and binding on the Customer.
You are responsible for acquiring and maintaining any equipment required for your continued access to and use of the Internet Site (such as your elephone or computer) and for your own computer’s anti-virus software and security measures.
You confirm that you have assessed the security features of internet banking and have determined that they are adequate to protect each of the Delegate’s and your interests in using the Services.
You agree to ensure that each of your Delegates complies with the terms of this Agreement and any security procedures mentioned or referred to in it including, inter alia, the security recommendations contained in the User Guide.
If you suspect any impropriety on the part of any Delegate in connection with the Services or a Delegate leaves your business, you must take all steps available to ensure that the Delegate is unable to access theServices. You further undertake to notify us immediately to terminate such Delegate’s access to the Services.
Each Delegate will be issued with a User ID and a Password notified to them directly but at separate intervals.
The Customer shall follow the guidance provided by the Bank on-line in designating the User ID and the Password for identifying the Customer for the purposes of the Services.
The Bank may, in its sole discretion, require a Customer to use a Security Code to access the Services in the event of which it is the sole responsibility of the Customer to apply to the Bank for a Security Device or a replacement if a Security Device has previously been issued
but is subsequently lost or has failed to function as intended.
The Customer shall act in good faith, exercise reasonable care and diligence in keeping the User ID, the Password, the Security Device and/or the Security Code secret. At no time and under no circumstances shall the Customer disclose the User ID, the Password and/or the Security Code to any other person or permit the Security Device to come into the possession or control of any other person.
The Customer shall be fully responsible for any accidental or unauthorized disclosure of the User ID, the Password, the Security Device or the Security Code to any other person and shall bear the risk of the User ID, the Password, the Security Device or the Security Code being used by unauthorized persons or for unauthorized purposes.
Upon notice or suspicion of the User ID, the Password, the Security Device and/or the Security Code being disclosed to, and/or the Security Device being lost or has otherwise come into the possession or control of any unauthorized person or any unauthorized use of the Services being made, the Customer shall notify the Bank as soon as practicable (and the
Bank may ask the Customer to confirm in writing any details given) and, until the Bank’s actual receipt of such notification, the Customer shall
remain responsible for any and all use of the Services by unauthorized
persons or for unauthorized purposes.
The Bank reserves the right to impose service fees and / or other charges from time to time as the Bank in its absolute discretion thinks fit.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia
At my specific request, The Saudi British Bank ("the Bank") has agreed that it shall from time to time act in accordance with SABB Voltage instructions given, or which purport to be given, by me or an authorized representative of my company.
In consideration of the Bank, and its employees, agreeing to accept and act upon any SABB Voltage instructions I hereby irrevocably undertake to indemnify the Bank and hold it harmless from and against all costs including without limitation legal fees and expenses, claims, losses, liabilities, damages actions and proceedings whatsoever that the Bank may suffer or incur or that may arise as a result of the Bank’s accepting or acting upon such instructions, or documents. I irrevocably authorize the Bank, based on the authority/delegation provided earlier, to debit my company's account immediately for all sums paid by the Bank in respect of money whatsoever costs, charges, expenses and service charges which the Bank may incur as a result of complying with my aforesaid instructions. Furthermore, I hereby release the Bank from all liability in the event that my SABB Voltage instruction is not received or is mutilated or altered, illegible or interrupted, duplicated, incomplete, unauthorized or delayed for any reasons.
I further agree that the Bank shall not be liable for any losses, costs, damages or liabilities:
(i) Caused by unauthorized use or forging of my or an authorized representative’s signature;
(ii) Arising from any error or ambiguity in any instructions received by the Bank; or
(iii) Caused by the Bank acting on SABB Voltage instructions given by any person whom the Bank genuinely believed to be me or to have authority/delegation to give instructions on my behalf.
In the case of SABB Voltage instructions, the original or a copy thereof shall be conclusive evidence of such instructions and this authority and indemnity shall not be prejudiced by any confirmation or other communications relating to such SABB Voltage instructions or by the absence thereof.
The Bank shall have absolute discretion for any reason whatsoever to act or not to act upon SABB Voltage instructions to request verification of documents received by such means. The Bank shall not be liable for any loss, damage, delay or inconvenience that may result from such request for verifications
This authority and indemnity shall be governed and construed according to the laws of the Kingdom of Saudi Arabia
Reset of password should be requested in writing by the company's authorized signatory(ies)