Recently, there have been many news reports regarding fraudulent e-mails (phishing scams) sent to the Internet customers of major global financial institutions. These e-mails typically try to tempt those institutions' customers to click an embedded "link" to a fairly realistic looking website, where they are asked to enter their usernames, passwords and/or other personal details "for security reasons". Unfortunately, the real reasons have nothing to do with security, and everything to do with an attempt to gain unauthorised access to customers’ bank accounts.
SABB never sends e-mails that ask customers for confidential information to be recorded online. Therefore, if you do receive any suspicious looking e-mail, which appears to come from SABB, it is highly likely that this is fraudulent, and must not be responded to. Instead, please call SABB Direct immediately on 800 124 8888 (inside the Kingd om) +966 1 405-4343 (overseas) or send us an email on reportphish@sabb.com to report the incident to an agent, then delete the suspicious e-mail without responding to it, as the mail may contain a virus Trojan.
Security items such as your Account number, Credit Card Number and PIN, SABBNET / SABB Direct Passwords should always be treated as highly confidential, only to be used when you log into the bank’s service.
Tips to protect you from phishing scams:
To ensure a legitimate and safe sign on, always enter SABB's web site www.sabb.com in your browser's address field or book mark https://www.sabbnet.com/jsp/en/PreLogon.jsp for direct SABBNET access.
